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Goodfellow AFB – 316th Training Squadron Case Study

History

Goodfellow Air Force Base is a non-flying base located in San Angelo, TX. We provide cryptologic and intelligence training for the Air Force, Army, Coast Guard, Navy, and Marine Corps. It is home to the 17th Training Wing and part of the Air Education & Training Command (AETC).

What challenges were you trying to solve?

We were tasked with the responsibility of equipping U.S. Marine classified computer classrooms with a classroom management system. Our Instructors needed the capability to monitor 16 student dual screen displays from their desk position. This solution needed to allow the instructor to monitor audio/video student activity, communicate with each student individually or as a group, push material to all students, and blank screens when training required a different focus.

Why did you choose to install Composite LINK Systems in your classrooms?

We tried software solutions but found that they always ran into connectivity issues due to network security settings. I found that the LINK hardware based solution offers more compatibility to the instructor. My squadron is very familiar with LINK System technology since they have been using these products in their classrooms for over ten years.

Tell us a little about your classrooms?

Several classified classrooms on Goodfellow are equipped with the Composite LINK System. These classrooms are designed to use dual screens at all instructor and student workstations. Our LINK System solution is dual screen compatible and allows the instructors to easily access both student monitors, keyboard, mouse, and headset using the ACS touch screen interface.

How has the Composite LINK System helped you?

We have found the LINK System set ups are very beneficial to our instructors. They no longer have to constantly walk around the classroom to look over student shoulders to see how they are progressing. Instructors can interact with students having issues and blank all the screens when they want their attention.

What is feature of the LINK System is most beneficial to you?

The most valuable feature is the instructor’s ability to monitor dual screen audio/video.

How would you describe the customer service you have received from Applied Computer Systems, Inc?

ACS has been very receptive to our requests and designed special capabilities for us when needed.

What do your instructors think of the Composite LINK System?

Our instructors find the LINK System to be very intuitive and user-friendly.

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