Expand Traditional Classroom Instruction – Train Remotely Using Manager!

April 10th, 2020 by
Manager Video Conferencing

What are the three most commonly asked questions training coordinators and IT Directors are asking since the start of the COVID-19 pandemic?

  1. Can an instructor view both a trainee’s webcam and computer screen at the same time to provide remote control and assistance?
  2. While an instructor is connected to their trainees, can they also have audio communication with the class? 
  3. Can an instructor view all the student screens and webcams at the same time, and if needed, remotely control the student’s keyboard/mouse?

The answer to all three questions is YES!  By pairing Manager’s remote monitoring and control software with a video web conferencing service, you will be able to accomplish all of these functions and more. Some commonly used video conferencing options are WebEx, Zoom, and GoToMeeting.

Our remote training solution, Manager, allows instructors to provide support to their clients during a training session, regardless of their location, using its unique secure Gateway. Instructors can remotely view all attendee screens, share the instructor’s screen, or chat with attendees. Attendees are able to request help through the Manager interface. In such instances, instructors can assist a trainee by remotely controlling their keyboard and mouse, just as easily as if they were in the same room.

Using Manager with Video Conferencing Services

How do you set this up and gain the best of both worlds? Find a second monitor for your instructor’s computer, if you don’t already have one. An extended desktop is a must for ease of use. Now that you have at least two screens, simply position the Manager console on one monitor and your video conferencing window on the other. Voila, you can now view your trainee screens on one screen while viewing your trainee webcams on the other!

Use Manager free for 3 months* (on up to 200 devices), and learn how Manager goes the extra mile to help businesses save time and money!

* For a limited time
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Set Up Remote Training in 3 Simple Steps

March 28th, 2020 by
Manager Gateway

Corporations and government entities are trying to conduct remote instructor-led training classes, but they are running into a few obstacles.  One of the most common obstacles is how can instructors connect to trainees who are required to work from home? Second, how does an instructor share their screen with the trainees? Finally, how can an instructor see all the trainee screens? 

Regardless of where your trainees are located and the platforms used, our Manager award-winning secure remote control and instructional software makes it easy for trainers to connect trainees anywhere.

How does it work?

Simply install the Manager software on each instructor computer and on each trainee computer.

Manager works great over a LAN, WAN or the internet.  The best way to connect to computers outside your network is to use Manager’s Gateway.  This will provide a secure connection.  The Gateway will allow you to securely connect to trainees and access resources on your computer while you are instructing from home.

Help Staff Working at Home with Free Remote-Control Tools

March 25th, 2020 by
Remotely Work From Home

With the COVID-19 pandemic, many organizations are implementing employee work from home procedures as advised by medical authorities. This social distancing is critical to help prevent and limit the spread of the virus – and in the process save lives.

Technology plays a key role in making this transition as smooth as possible, during this unprecedented time in recent history.  Companies have an immediate need to access their company computer systems, and provide secure remote support to their employees while working from home.  Regardless of where your critical systems, servers and end-users are located (and the platforms used), Manager’s award-winning, secure, remote-control tools make it easy for IT teams to quickly respond to computer issues across multiple sites in any geographical location.  Manager allows anyone with administrative privileges to remotely access any computer, anywhere, anytime.

Manager is designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration. Manager provides a single, high speed solution for the remote management of multi-platform computers – without the need for a third-party service or ongoing subscription costs.

Most importantly Manager provides remote workers with easy access to their work desktop, so they can continue to work as if they were in the office.  In an effort to help with this new work environment, Applied Computer Systems, Inc. is offering the use of Manager for free for the next ninety (90) days to ensure that companies can continue to do business as usual, without time, money, and valuable resources being lost due to IT issues.

*Manager cannot be installed on any devices already using SoftLINK, although a SoftLINK upgrade package is available for clients with a maintained SoftLINK license.