St Joseph’s Health Case Study

August 15th, 2022 by

Tell us about St Joseph’s Health…

Established in 1982, SJH provides a full range of care facilities including 16 acute care hospitals, home health agencies, hospice care, outpatient services, skilled nursing facilities, community clinics and physician groups. SJH serves 10 distinct communities and strives to provide perfect care while building the healthiest communities and ensuring every encounter is sacred..

What were the challenges you were trying to solve?

Our key challenge was finding a system that would provide instant and reliable desktop messaging across our entire system.

Why did you choose Notify?

I had implemented Notify at another hospital years ago. It was a great product then and continues to be superior in delivering critical messages in a timely manner, at a lower cost than its competition. Overall, we are very pleased with the product and currently have 5000 Notify licenses. This is my second implementation of Notify at two different hospitals. I would highly recommend it to any organization that is looking for an easy to use, reliable, instant desktop notification system.

How is the software currently being used in your organization?

Notify is being used throughout our hospital and healthcare system as a communications tool for IT related functions, such as system downtime notifications and updates. Notify is also used a pivotal instrument for hospital-wide emergency awareness situations like Code Bravo. We appreciate the fact that the delivery of such important messages is instant to the desktops – no waiting, and that we are able to capture such data as acknowledgments of the messages.

How/where has Notify added value?

The system is extremely easy to use and train staff on the ability to send alerts. Having the option to schedule the delivery of the messages is great as well.

Catholic Charities Case Study

July 14th, 2022 by

Tell us a little about your organization

Catholic Charities USA is a national organization that offers support to member agencies, provides disaster relief and promotes poverty-reduction through research and legislative reform.

What was the primary reason for purchasing Notify? And what challenges were you attempting to address?

We wanted a mass alerting product that would enable us to broadcast messages to inform all of our staff about IT updates, server rebooting and so on.

Now that you are using Notify, has this challenge been addressed?

Yes, I am now able to broadcast important messages to staff that they can see instantly as they take screen focus, so everyone is kept up to date without having to rely on email or other methods.

What was a key deciding factor in selecting Notify?

We chose Notify based on the price, the simplicity and ease of use, and the ability to broadcast to a large number of users at once.

Paul J Hagerty High School Case Study

July 12th, 2022 by

Tell us a bit about Paul J Hagerty High School…

Paul J Hagerty High School is a public high school in Oviedo, Florida with approximately 2,250 students.

What challenges were you trying to solve?

We wanted to have the ability to communicate school-wide without a PA system.

Why did you choose Notify?

Notify is easy to use and has great platform support. We also found it has a wide range of features and offers a high level of security. We use NetSupport School already and found that Notify is exactly what we needed to solve our communication issues.

How is the software currently being used in your school?

We have Notify installed on all staff computers. When we need to communicate something of importance and cannot use the PA system due to classroom or testing interruptions, we use Notify. This makes it possible to communicate messages to our staff instantly without it being a disruption.

Where and how has Notify added value?

Notify is very intuitive and easy to use. It is a very flexible system that has helped us save time and increase productivity.

Would you recommend Notify?

Yes, we would recommend Notify.

Bloor Homes Case Study

October 1st, 2021 by

How is the software currently being used in your organization?

We use Notify to contact our users across a Windows domain when email systems are down or any other issues arise. The notifications can’t be closed on the user’s screen until they have acknowledged it, ensuring all staff see the message.

The challenges we were trying to solve:

We wanted to find a solution where we could quickly notify users of issues when email or other communication systems were unavailable.

Why did you choose our product?

We were already familiar with their products and had used them in other working environments, so we knew Notify would be a great fit. It has plenty of easy-to-use features, has support for multiple platforms, is reasonably priced and has other added value benefits.

How/where has Notify added value?

We find Notify to be a cost-effective, mature product. It has helped us save money and time, increase productivity and much more.

Would you recommend Notify?

Yes, we would definitely recommend Notify to others.

Commercial Catering Spare Case Study

June 14th, 2021 by

Tell us a bit about Commercial Catering Spares…

Commercial Catering Spares has been selling spare parts for everything you can find in a commercial kitchen for the past 22 years, to engineers and service companies. Our office in Heywood currently serves as base for 70+ staff members and our head office is in Munich, Germany.

What challenges were you trying to solve before you purchased Notify?

We use several pieces of software that require the users to be logged out of the program, to run certain routines. We’d have to run around the office and warehouse telling people to log out because they’ve not seen the email that was sent 10 minutes ago. This process can sometimes take upwards of 30 minutes.

Why did you choose Notify?

I chose Notify because it really does fill a gap in the market and is so easy to install and integrate into our network – with the MSI installer able to be deployed with Group Policies, allowing for a silent install. It puts a big box over everything my users are doing, ensuring prompt action is taken. My process of getting users to log out can now be done in just a few minutes.

How is it being used in your organization?

We mostly use it to get users out of programs, but more recently it’s fast replacing my team having to send out emails because we are able to target teams of users or even individual users, ensuring prompt action is attained from the end users.

How and where has it added value for you?

The software is invaluable to us as a company. It has shortened a process that used to take 30 minutes plus, into just a few minutes. From an IT Team’s point of view, the ability to see who has read the message comes in very useful when needing to escalate issues, because we know exactly who is aware at all times.

Would you recommend Notify?

I wouldn’t hesitate to recommend Notify to any organization. It’s a great piece of software.

Arden’s Fine Foods Case Study

April 21st, 2020 by

Tell us about Arden’s Fine Foods…

At Arden’s, our aim is to make life more delicious. We are a family of foodies who love great food and have traveled the continent to bring you irresistible nibbles that will delight and satisfy your taste buds.

What were the challenges you were trying to solve?

Our only method of communicating with networked users previously was with e-mail. This was not a reliable method and often involved over-communicating with users who were not in the building at the time required. Therefore we needed a solution which was effective and efficient.

Why did you choose Notify?

The product deployed very easily and without any disruption to users. The first they were aware of it was when the first message popped up! The product is not over-engineered – it does what we need and keeps things simple.

How is the software currently being used in your school?

We are able to send instant communications direct to desktops without filling up e-mail inboxes unnecessarily, as the messages from Notify pop up on the screens and must be acknowledged before they disappear, ensuring the user has seen it.

How/where has Notify added value?

The help from the support staff was friendly, helpful and efficient.

EOL IT Services LTD Case Study

November 15th, 2019 by

Tell us a bit about EOL IT Services LTD…

We were established in 1996 and are one of the top and most highly accredited ITADs (IT Asset Disposal) companies in the UK.

What challenges were you trying to solve before you purchased Notify?

As well as email, phones and messaging, we wanted an instant and unavoidable way to get important or emergency information to our staff in a friendly and simple way.

Why did you choose Notify?

We chose Notify because it is a UK-based solution that has a good price tag and is easy to set up and administer.

How is it being used in your organization?

We have the software installed on all staff PCs and laptops. We mainly use it to provide information to our staff about facilities matters.

How and where has it added value for you?

Notify saves time that would have been wasted on delivering messages in person. It’s a much quicker way to get messages out to large numbers of staff.

How have you found working with our team?

The staff are friendly, knowledgeable and helpful. They are always eager to solve any issues we have and the sale of Notify was very straightforward.

Would you recommend Notify?

Yes, Notify is ideal for business or education and even those with little IT skills. It is reasonably priced and very easy to use.

Nashville Circuit Court Case Study

May 15th, 2018 by

My view of Notify:

We were looking for a solution that would be great for sending notifications to our users in the court. We chose Notify because we found that it was so easy to deploy and use – more so than most other software of its kind.

We use Notify for emergency notifications in the event of adverse weather or active shooter situations. We use it internally to send notifications out to let staff know things such as the office closing early, any problems with email, or system issues. Notify is great and has been very helpful getting messages out to people who need to see them.

About the court:

The mission of the Circuit Court Clerk’s Office is to diligently and professionally serve the needs of the Courts, legal community and citizens of Davidson County, Tennessee, through ethical values, personal service, integrity, transparency, and technology to achieve an unmatched level of efficiency and customer satisfaction.

Brookhaven Memorial Hospital Case Study

February 7th, 2017 by

Tell us a bit about Brookhaven Memorial Hospital…

Brookhaven Memorial Hospital is a not-for-profit community hospital in Patchogue, Suffolk County, New York.

What IT challenges were you trying to solve?

We had specific requirements for the notification solution we wanted to employ. We were trying to find a product to reach all desktops and Citrix clients, that was centrally managed and that had flexible scheduling options.

How is Notify currently being used in your organization?

Notify is deployed house-wide (we have over 1500 licenses) across our medical center and is being used to send scheduled reminders to staff, schedule downtime messages and adhoc/urgent messages as needed.

Why did you choose Notify?

Initially, we had a home-grown notification solution and went with Notify based on a recommendation. Our interim CIO at the time recommended Notify, and, after looking at the demo, the choice was easy. The software has a wealth of features, is really easy to use and is affordable for our hospital.

How/where has Notify added value?

Notify is a great product. It’s easy to install and maintain; a straightforward but very powerful tool. It’s provided us with the flexibility we were looking for and has definitely saved us money.

Would you recommend Notify?

Yes, definitely.