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City of Dickenson Case Study

July 12th, 2022 by

Tell us a bit about City of Dickinson…

City of Dickinson is the local government for Dickinson, North Dakota. Dickinson sits in Stark County and has a population of over 20,000.

What IT challenges were you trying to solve?

We wanted a product that would not only track our user’s internet usage but also allow us to filter what sites they have access to, helping keep staff on task and productive.

How is DNA currently being used in your organization?

We are currently using DNA to track internet and application usage, to restrict internet usage, and to track some of our hardware assets. The internet and application metering tools allow us to track what websites and applications our staff are using, when they are using them and how long they’re using them for. We can also create lists of approved and restricted URLS so we ensure staff stay on track and productive during working hours. It provides robust reporting capabilities that keep staff accountable for the sites they are visiting during work hours, as well as ensuring that business resources are only used for business purposes. When it comes to our hardware assets, DNA’s Hardware inventory tools allow us to track and manage our assets and see important information from one central place.

Why did you choose DNA?

We found DNA to be more user-friendly and robust than the alternative products offered by other vendors that we tried during our testing phase. Plus, it’s affordable and has lots of useful features.

How/where has DNA added value?

DNA for us is used in a manner to keep staff more accountable for their usage of technology, which in turn means more time spent on work and less spent surfing the web. It’s not only helped increase staff productivity and performance, but our IT staff have also found it really easy to use.

Would you recommend DNA?

Yes, definitely!

The Egging Company Case Study

January 12th, 2022 by

Tell us about The Egging Company…

The Egging Company offers complete, start-to-finish processing of heavy steel plates, from burning, shearing, and welding to painting and more. We’ve provided the highest quality steel fabrications to both small and large customers with a wide diversity of needs since 1957.

What challenges were you trying to solve?

Our company is spread across two facilities and so we needed a remote control solution to help support and manage users from one single point while also being able to manage and control what websites staff use and how frequently.

Why did you choose our solutions?

We chose DNA which also includes the remote control tools we needed due to ease of use and its range of features. We were particularly keen on the web metering tools to ensure staff remain productive. However other tools such as power management and real-time screen visuals are also great.

How is the software currently being used in your organization?

We use the remote control tools (Manager) to maintain and work on PCs and servers across both sites, while we use DNA for internet filtering and monitoring.

How/where has DNA & Manager added value?

We have used DNA and Manager for many years and over the time it has saved us money and time, plus increased productivity and performance. For example I don’t have to go to every PC for issues/management, and if I do installs or updates, I can do several at one time. It suits our needs perfectly and we have always been happy with it.