Category:
DNA New Features – v4.9 – Out Now!
May 3rd, 2022 by adminMulti-select Agents
IT technicians across a company now have a more flexible and efficient way to carry out specific tasks on multiple staff devices.
From the Tree view, you can select the staff you need and then view the component data for them, e.g. looking at the items such as application usage statistics or the memory status of the devices.
To drill down even more, from Explorer mode, you can select a group of staff based on a more detailed criteria (e.g. a combination of departments) or you can simply select a group of staff/or individual staff to perform actions such as chat or messaging – saving time and delivering extra convenience for technicians.
Chrome and iOS Agents can now connect through the DNA Gateway
Providing more flexibility for companies and their employees, Chrome and iOS devices can connect to DNA through its secure Gateway. So whether users with these types of devices are on or off site, technicians can still fully monitor and support them – perfect for remote working.
DNA New Features V4.85 – Out Now!
August 27th, 2020 by adminSoftware Distribution status
When using the software distribution tool to deploy software across the company or to publish software to targeted users (allowing them to ‘pull’ it onto their device), IT teams can now view, via a handy report, whether there were any errors during the install or if the applications were installed successfully. This new feature helps ensure that all staff have all the required applications and quickly highlights if any users are missing or have not installed available apps, thereby boosting productivity levels.
Enhanced AUPs
To assist businesses returning to a ‘new normal,’ there is a new AUP available to use (Health and Social Distancing), helping to promote any new guidance and safety information across the company.
Software update
IT teams can choose how DNA gets updated across their company: automatically updating via a smart update or by an external method, such as GPO or SSCM. This new enhancement helps put the team in control of how and when they want updates to go live.
Further optimizations
Several additional optimizations have also been included in this latest release, making DNA even easier to use – while bringing further efficiency savings, boosts to productivity levels and security, plus much more, to businesses globally! For example, DNA now supports up to 10,000 devices, there are new approval requests for USB devices not encrypted with BitLocker, improved Active Directory user profile evaluation – and much more.
