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6 ways to amp up your company messaging
May 18th, 2023 by admin
Tips to improve your company communication!
Whatever sector your business is in, effective communication always helps things to run more smoothly.
From hospitals to banks, manufacturers to governments, Notify delivers mass alerts and notifications in an instant, so that nobody misses a thing.
Here are six ways it can help your organisation keep everyone informed…
- Shoot messages across all sites
Just imagine getting a mass notification out quickly across all of your dispersed sites without having to modify your network. With Notify, you can do just that! Its dedicated local notification gateway makes the connection magic happen so you can deliver messages to up to 10,000 recipients instantly – wherever they are. - Schedule routine notifications
If you have recurring reminders that you need to send out, with Notify you can schedule them in advance to run on a fixed time and date: hourly, daily, weekly, or even every “xx minutes”. So if you have a weekly fire alarm test at 11 am on Thursdays, simply pop a notification into Notify’s schedule – and you won’t have to send the message manually every week. - Step up your emergency and lockdown communication
When there’s a critical emergency, communication needs to happen fast. That’s where Notify excels – delivering notifications immediately and with optional audible alerts to grab people’s attention. When there is no time to type out a message, organizations can also set up custom emergency response alerts – e.g. The building is on fire – EVACUATE NOW! – which they can activate and send instantly with a combination of three hotkeys. Effective notifications like this means recipients can quickly act on them which, if the building is on fire, could even save lives! - See it!
One of the problems with emails or instant messages is that they can be ignored until the recipient chooses to read them. But when there’s an emergency, that’s not what’s needed. So Notify’s alerts automatically take screen focus on recipients’ screens. What does that mean? Well, they appear over the top of the current task the recipient is working on and can’t be ignored without being read – critical in the case of urgent situations. Companies can customize messages by notification type; edit colors and fonts; add a logo; choose the notification’s size and location on the screen; add an audio alert – and more, to achieve the impact they need. - Solid, reliable communication
When it comes to communication, sometimes new employees fall through the net if various systems haven’t been updated to include them. However, Notify doesn’t require contact management because it syncs directly with Active Directory. So if an employee is in AD, they’re automatically included in Notify’s send list and won’t miss a single alert. - Supports record keeping
If you need to know what messages you previously sent via Notify and when, simply delve into its History log. Here, you can see all the notifications you sent the username of the sender, the date and time it was sent, and the number of recipients who acknowledged it. You can even print or export this if you need to. There’s also real-time tracking included, so when you send a message, it automatically creates a progress chart. This shows you the message being delivered and acknowledged in real time – something you just can’t do with email or phone messages.
What do organizations say?
There’s no substitute for hearing what others think!
Whittington Health NHS Trust says, “We currently use NetSupport Notify during critical outages and planned downtime to inform our 6,000+ users instantly.”
And Wayne County Government comments, “Open NetSupport Notify, type in your message, select the users and off it goes! Invaluable software to help keep users informed of important notices.”
Read more testimonials and find out more about Notify here.
What kind of urgent messages can you send with Notify?
February 22nd, 2023 by admin
The premise of Notify’s mass notification software is getting your message out to lots of people all at once. It’s for instances where you want all of your staff to know something all at the same time.
Notify’s urgent messages go to staff computers and take a central position on the screen on top of everything else. They can also appear on display screens in communal areas – such as foyers, canteens and meeting rooms – so that everyone is informed, even when they’re away from their desks.
What kind of messages are we talking about?
Requests
As workers head back to offices in the weeks and months to come, management might want to remind them to remain vigilant regarding hygiene, especially after all that we’ve been through! So, for example, they could use the dedicated ‘Health update’ template to send out a message to remind people to use the hand sanitizer stationed around the building – or to wash their own cups and plates in the kitchen.
In addition, it’s great for those one-off situations where all staff need to act, e.g., “Electrical contractors will be in overnight, so please turn off your computer before you leave.”
Reminders
Every business has its regular routines and sometimes it’s good to remind staff when something is about to happen. Sending a message reminding them that “The fire alarm will be tested today at 11 am” is not only courteous but will a) stop people from jumping out of their seats when it happens, and b) enable them to make that telephone call a couple of minutes later when it’s all over!
Likewise, a message to inform everyone that “The email server will be down for maintenance from 5 pm” will help them know when best to write and send theirs.
Emergencies
This is where Notify really excels: when there’s a disaster. We had a prime example in our offices recently when we experienced a substantial flood in our kitchen. So, had we all been on the premises and not working from home, an NSN message would have been perfect to tell us not to go anywhere near!
Similarly, if there’s an accident and you need to call for a First Aider, an intruder has been spotted in a restricted area or a suspicious package has been left somewhere – these are all great examples of where a Notify alert can let multiple people know of a situation instantly.
And the bonus is…
Regular management of contacts isn’t necessary with Notify, as it syncs with Active Directory. It means it’s quick and easy to use – even with employees working remotely from home. With a few changes to its configuration, you can include these workers in notifications such as, “We are currently experiencing issues with the web server” or “New online resources are now available at xx” and all staff computers that are connected to the internet and the Notify Server will receive them. It’s the perfect way to ensure that WFH staff are not excluded from any important ‘need to know’ items.
Keeping everyone in the information loop
July 13th, 2022 by admin
These days, we expect nothing less than instant communication – even when we’re at work. Some situations require instant responses too, like the call for a First Aider to go to a certain spot in the building or for people to be informed not to go to the kitchen if there’s a flood.
But getting that message out to everyone in the office at the same time can be a challenge. Email is the obvious choice, but it’s a flawed one, as many people only check it at certain intervals or messages go straight into folders for later.
So, what do you do? Our clever mass notification and alerting system, Notify, could really help. Its messages go to staff computers and take a central position on the screen on top of everything else. They can also appear on display screens in communal areas – such as foyers, canteens, and meeting rooms – so that everyone is informed, even when they’re away from their desks.
It’s quick and easy to use and can make communication simpler. You can send messages and alerts including:
- Reminders
Sometimes it’s good to remind staff when something is about to happen. Sending a message reminding them that “The fire alarm will be tested today at 11 am” is not only courteous but will, a) stop people from jumping out of their seats when it happens, and b) enable them to make that telephone call a couple of minutes later when it’s all over!
Likewise, a message to inform everyone that “The email server will be down for maintenance from 5 pm” will help them know when best to write and send theirs. - Requests
Notify is great for those one-off situations where all staff need to do something specific, e.g., “Electrical contractors will be in overnight, so please turn off your computer before you leave.”
In addition, just to keep the notion of hygiene uppermost in everyone’s minds, there’s a dedicated ‘Health update’ message template you can use to send out a message to remind people to use the hand sanitizer stationed around the building – or even just to wash their own cups and plates in the kitchen. - Emergencies
When there’s a disaster, Notify steps up. If there’s an accident and you need to call for a First Aider, an intruder has been spotted in a restricted area, there’s smoke coming from the server room or a suspicious package has been left somewhere – these are all great examples of where a Notify alert can let multiple people know of a situation instantly.
You don’t even need to manage a specific contact list for Notify, as it syncs with Active Directory. This means it’s quick and easy to use – even with employees working remotely from home. With a few changes to its configuration, you can include these workers in notifications such as, “We are currently experiencing issues with the web server” or “New online resources are now available at xx” and all staff computers that are connected to the internet and the Notify Server will receive them.
It really is the perfect way to keep everyone in the loop, all of the time!
Why a Mass Notification System is Important?
February 2nd, 2022 by admin
The premise of Notify is getting your message out to lots of people all at once. It’s for instances where you want all of your staff to know something all at the same time.
Notify’s messages go to staff computers and take a central position on the screen on top of everything else. They can also appear on display screens in communal areas – such as foyers, canteens and meeting rooms – so that everyone is informed, even when they’re away from their desks.
What kind of messages are we talking about?
Requests
As workers head back to offices in the weeks and months to come, management might want to remind them to remain vigilant regarding hygiene, especially after all that we’ve been through! So, for example, they could use the dedicated ‘Health update’ template to send out a message to remind people to use the hand sanitizer stationed around the building – or to wash their own cups and plates in the kitchen.
In addition, it’s great for those one-off situations where all staff need to act, e.g., “Electrical contractors will be in overnight, so please turn off your computer before you leave.”
Reminders
Every business has its regular routines and sometimes it’s good to remind staff when something is about to happen. Sending a message reminding them that “The fire alarm will be tested today at 11 am” is not only courteous but will a) stop people from jumping out of their seats when it happens, and b) enable them to make that telephone call a couple of minutes later when it’s all over!
Likewise, a message to inform everyone that “The email server will be down for maintenance from 5 pm” will help them know when best to write and send theirs.
Emergencies
This is where Notify really excels: when there’s a disaster. We had a prime example in our offices recently when we experienced a substantial flood in our kitchen. So, had we all been on the premises and not working from home, an NSN message would have been perfect to tell us not to go anywhere near!
Similarly, if there’s an accident and you need to call for a First Aider, an intruder has been spotted in a restricted area or a suspicious package has been left somewhere – these are all great examples of where a Notify alert can let multiple people know of a situation instantly.
And the bonus is…
Regular management of contacts isn’t necessary with Notify, as it syncs with Active Directory. It means it’s quick and easy to use – even with employees working remotely from home. With a few changes to its configuration, you can include these workers in notifications such as, “We are currently experiencing issues with the web server” or “New online resources are now available at xx” and all staff computers that are connected to the internet and the Notify Server will receive them. It’s the perfect way to ensure that WFH staff are not excluded from any important ‘need to know’ items.